We are committed to making our website and its content available to every audience especially the individuals we serve, people who need our help. We are doing this by conforming to Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain accessible web content. In other words, user-friendly design that allows everyone, including people with disabilities or people using assisting technologies such as screen readers, to access the information you’re sharing.

To ensure our website meets these standards, we’ve carried out user experience testing including multiple devices (mobile, desktop, and tablet) as well as varying browser types.

An official accessibility audit was completed on our site and we are proud to say that our website satisfies all Level AA success criteria of WCAG 2.0.

For this reason we have the option of "talking website" (under each article) for visually impaired visitors, the option to increase or decrease the font (under each article), and the option of background color change (at the bottom of each page) for people with learning disabilities.

Browser recommendations
To ensure your access to information and site features, we recommend using the latest versions of Chrome, Firefox, Safari or Internet Explorer. We test our website on a variety of popular mobile devices, tablets, and desktop computers using different browsers and operating systems, based on analytics of visitors to our website. If you’re having difficulty accessing information please contact us.

Abobe PDF files
This website contains information in PDF (Portable Document Format) which are available so that information is easy to download and portable. You need Adobe Reader to access these files which can be downloaded for free from the Adobe website.